PIEF Learning System

The Personal Injury Education Foundation delivers leading education and training programs, events, and initiatives for people working in the personal injury and disability management industries in Australia.

Changes to the NSW CTP scheme on and after 1 December 2017 On 1 December 2017, major reforms to the CTP scheme were introduced by the Motor Accident Injuries Act 2017 (MAIA 2017). The NSW Government implemented the new CTP scheme to: encourage early and appropriate treatment to achieve optimum recovery and maximise return to work or usual activities increase the proportion of benefits provided to the most seriously injured road users reduce the cost of Green Slip premiums reduce the opportunity for claim fraud and exaggeration. This will mean people injured in a motor accident on and after 1 December 2017 can make a claim and may be entitled to a new range of benefits. The claims and dispute management processes have also been changed to provide an improved claimant experience.  The State Insurance Regulatory Authority (SIRA) has introduced CTP Assist to provide support for people throughout their claim and procedural information on the claims process. If you are treating an injured person whose motor accident was prior to 1 December 2017, the benefits under the Motor Accidents Compensation Act 1999 apply. The Accident Notification form (ANF) and Personal Injury Claim form (PICF), claims and dispute process and how you provide services will continue. This online training program has been developed by the State Insurance Regulatory Authority (SIRA)[1] for allied health practitioners who are new to, or need a refresher on working with people injured in motor vehicle accidents and claiming through the NSW Motor Accidents Compulsory Third Party (CTP) Scheme.   What does this online training program cover? The topics include: Chapter 1 - An overview of the NSW Motor Accidents CTP Scheme Chapter 2 - The claims process Chapter 3 - Principles for treating people with compensable injuries Chapter 4 - Providing allied health services in the NSW Motor Accidents CTP Scheme Chapter 5 - Solving problems and disagreements.   How long will the online training program take? It will take approximately 45 minutes to review the program and complete the quiz. You can close the training and return at any time using the issued password.    Need help? For assistance please contact PIEF on (03) 9940 4893 or ahp_pief@pief.com.au     [1] On 1 September 2015, the functions of the Motor Accidents Authority (MAA) were assumed by the State Insurance Regulatory Authority (SIRA). Read More

This training program has been developed for allied health providers who deliver health services within the NSW workers compensation system. It provides information to assist providers to operate efficiently and effectively within the NSW workers compensation system to achieve positive outcomes for workers following a workplace injury or illness. If you have any questions or concerns whilst completing this program, please contact PIEF on ahp_pief@pief.com.au or (03) 9940 4579 OR  (03) 9940 4268 Read More

Part 2 of the SIRA workers compensation allied health practitioner online training program outlines key injury management and treatment principles for enhancing the effectiveness of treatment. If you have any questions or concerns whilst completing this program, please contact PIEF on ahp_pief@pief.com.au or (03) 9940 4579 OR (03) 9940 4268 Read More

This training program has been developed for allied health providers who deliver health services within the NSW workers compensation system. It provides information to assist providers to operate efficiently and effectively within the NSW workers compensation system to achieve positive outcomes for workers following a workplace injury or illness. If you have any questions or concerns whilst completing this program, please contact PIEF on ahp_pief@pief.com.au or (03) 9940 4579 OR (03) 9940 4268 Read More

Part 2 of the SIRA workers compensation allied health practitioner online training program outlines key injury management and treatment principles for enhancing the effectiveness of treatment. If you have any questions or concerns whilst completing this program, please contact PIEF on ahp_pief@pief.com.au or (03) 9940 4579 OR (03) 9940 4268 Read More

This is a learning only version for professional development. See below for details on the assessment versions of this Skill Pod linked to qualifications. Conflict and disputes arise in all areas of our lives, and having the skills to manage these instances is crucial when working in the personal injury sector. This Skill Pod focuses on the techniques that can be effectively used to prevent, manage and resolve conflict and disputes. A fair and balanced dispute resolution process is important for the effective operation of any business. Best practice dispute resolution outcomes should be: Quick - the issues should be resolved quickly rather than allowing them to escalate through inaction Fair - all relevant parties should be consulted so that all sides of the story are taken into account Handled sensitively - disputes should, where possible and appropriate, be resolved in a confidential context in order to minimise impact Transparent - the procedure should be made known to all stakeholders. In this Skill Pod we will also spend time unpacking negotiation and exploring the various approaches that you can take when entering a negotiation. You have the following choices: Complete this stand-alone skill pod as professional development ($400) Complete the stand-alone assessment only and receive a statement of attainment ($450) Complete stand-alone version of this skill pod and associated assessment and receive a statement of attainment ($700) Complete the full qualification by completing all required skill pods and associated assessments Complete dual qualifications in Personal Injury Management and Customer Engagement You also have the option to complete assessment tasks and receive a Nationally Recognised statement of attainment for the unit of competencies FNSCUS401 Participate in negotiations and FNSCUS402 Resolve disputes. You can choose to: enrol in the Learning and Assessment version now, getting access to both learning content and assessment tasks straight away complete the Learning only version now and come back and enrol in the Assessment only version at a later date If you have extensive experience in the industry and believe you do not need to undertake any further training you can choose the Assessment only version and get access to the assessment tasks straight away, without needing to complete the learning activities. To register for the for the Learning and Assessment version ($700) of this skill pod please click here To register for the Assessment only version ($450) of this skill pod please click here If you require any assistance throughout your studies, do not hesitate to contact our friendly and helpful Student Support Officers on 03 9940 4893 or training_pief@pief.com.au  Read More

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