PIEF Learning Portal

This is the learning only version for professional development. See below for details on the assessment versions of this Skill Pod linked to qualifications. The Professional Practice in Personal Injury Management Skill Pod aims to develop the skills and knowledge to ensure work is conducted according to professional practices. It outlines the importance of professional practice and compliance in the personal injury and disability management sector and the need to model and meet expectations of these in all aspects of your work. Options You have the following choices: Complete this stand-alone skill pod as professional development ($240) Complete the stand-alone assessment only and receive a statement of attainment ($400) Complete stand-alone version of this skill pod and associated assessment and receive a statement of attainment ($640) Complete the full qualification by completing all required skill pods and associated assessments You also have the option to complete assessment tasks and receive a Nationally Recognised statement of attainment for the units of competencies FNSPIM509 Comply with regulatory frameworks and FNSINC411 Conduct work according to professional practice in the financial services industry. You can choose to: enrol in the Learning and Assessment version now, getting access to both learning content and assessment tasks straight away complete the Learning only version now and come back and enrol in the Assessment only version at a later date If you have extensive experience in the industry and believe you do not need to undertake any further training you can choose the Assessment only version and get access to the assessment tasks straight away, without needing to complete the learning activities. Register for another option To register for the Learning and Assessment version or the Assessment only version contact our Support Officers on 03 9940 4893 or training_pief@pief.com.au  Help If you require any help throughout your studies, do not hesitate to contact our friendly and helpful Support Officers on 03 9940 4893 or training_pief@pief.com.au  Read more

This is a learning only version for professional development. See below for details on the assessment versions of this Skill Pod linked to qualifications. This Skill Pod describes the skills and knowledge required to research and communicate current information on health benefits of return to work (RTW) and personal injury management strategies to influence change for individuals and organisations. It applies to individuals who work in the personal injury management sector and have well developed analytical and communication skills, and a broad knowledge base of the sector and services to provide strategic guidance in organisational activities. Options You have the following choices: Complete this stand-alone Skill Pod as professional development ($190) Complete the stand-alone assessment only and receive a statement of attainment ($370) Complete stand-alone version of this Skill Pod and associated assessment and receive a statement of attainment ($560) Complete the full qualification by completing all required skill pods and associated assessments You also have the option to complete assessment tasks and receive a Nationally Recognised statement of attainment for the unit of competency: FNSPIM516 Promote health benefits of returning to work . You can choose to: enrol in the Learning and Assessment version now, getting access to both learning content and assessment tasks straight away complete the Learning only version now and come back and enrol in the Assessment only version at a later date If you have extensive experience in the industry and believe you do not need to undertake any further training you can choose the Assessment only version and get access to the assessment tasks straight away, without needing to complete the learning activities. Register for another option To register for the Learning and Assessment version or the Assessment only version contact our Support Officers on 03 9940 4893 or training_pief@pief.com.au Help If you require any help throughout your studies, do not hesitate to contact our friendly and helpful Support Officers on 03 9940 4893 or training_pief@pief.com.au Read more

This is a learning only version for professional development. See below for details on the assessment versions of this Skill Pod linked to qualifications. The Provide Customer Service Skill Pod focuses on the skills and knowledge required to contribute to quality customer service standards within an organisation. You will be required to manage an ongoing relationship with a customer over a period of time. This includes helping customers articulate their needs and managing networks to ensure customer needs are addressed. This Skill Pod applies to individuals who are expected to have detailed product knowledge in order to recommend customised solutions. In your role, you would be expected to apply organisational procedures and be aware of, and apply as appropriate, broader factors involving ethics, industry practice and relevant government policies and regulations. Options You have the following choices: Complete this stand-alone skill pod as professional development ($240) Complete the stand-alone assessment only and receive a statement of attainment ($400) Complete stand-alone version of this skill pod and associated assessment and receive a statement of attainment ($640) Complete the full qualification by completing all required skill pods and associated assessments Complete dual qualifications in Personal Injury Management and Customer Engagement You also have the option to complete assessment tasks and receive a Nationally Recognised statement of attainment for the unit of competencies BSBCUS402 Address customer needs and BSBCUS403 Implement customer service standards. You can choose to: enrol in the Learning and Assessment version now, getting access to both learning content and assessment tasks straight away complete the Learning only version now and come back and enrol in the Assessment only version at a later date If you have extensive experience in the industry and believe you do not need to undertake any further training you can choose the Assessment only version and get access to the assessment tasks straight away, without needing to complete the learning activities. Register for another option To register for the Learning and Assessment version or the Assessment only version contact our Support Officers on 03 9940 4893 or training_pief@pief.com.au  Help If you require any help throughout your studies, do not hesitate to contact our friendly and helpful Support Officers on 03 9940 4893 or training_pief@pief.com.au  Read more

This is a learning only version for professional development. See below for details on the assessment versions of this Skill Pod linked to qualifications. The Regulatory Framework Compliance Skill Pod aims to develop the skills and knowledge required to operate in the personal injury and disability management industry is to ensure compliance with legislation, regulations and industry guidelines. Options You have the following choices: Complete this stand-alone skill pod as professional development ($190) Complete the stand-alone assessment only and receive a statement of attainment ($370) Complete stand-alone version of this skill pod and associated assessment and receive a statement of attainment ($560) Complete the full qualification by completing all required skill pods and associated assessments You also have the option to complete assessment tasks and receive a Nationally Recognised statement of attainment for the unit of competency FNSPIM509 Comply with regulatory frameworks. You can choose to: enrol in the Learning and Assessment version now, getting access to both learning content and assessment tasks straight away complete the Learning only version now and come back and enrol in the Assessment only version at a later date If you have extensive experience in the industry and believe you do not need to undertake any further training you can choose the Assessment only version and get access to the assessment tasks straight away, without needing to complete the learning activities. Register for another option To register for the Learning and Assessment version or the Assessment only version contact our Support Officers on 03 9940 4893 or training_pief@pief.com.au  Help If you require any help throughout your studies, do not hesitate to contact our friendly and helpful Support Officers on 03 9940 4893 or training_pief@pief.com.au  Read more

This is a learning only version for professional development. See below for details on the assessment versions of this Skill Pod linked to qualifications. Throughout this Skill Pod, you will explore the skills, behaviours and knowledge to use medical information in the personal injury sector, its sources, and how it helps facilitate an injured person’s return to work/health. Options You have the following choices: Complete this stand-alone skill pod as professional development ($190) Complete the stand-alone assessment only and receive a statement of attainment ($370) Complete stand-alone version of this skill pod and associated assessment and receive a statement of attainment ($560) Complete the full qualification by completing all required skill pods and associated assessments You also have the option to complete assessment tasks and receive a Nationally Recognised statement of attainment for the unit of competency FNSPIM505 Use medical knowledge in the management of personal injury claims. You can choose to: enrol in the Learning and Assessment version now, getting access to both learning content and assessment tasks straight away complete the Learning only version now and come back and enrol in the Assessment only version at a later date If you have extensive experience in the industry and believe you do not need to undertake any further training you can choose the Assessment only version and get access to the assessment tasks straight away, without needing to complete the learning activities. Register for another option To register for the Learning and Assessment version or the Assessment only version contact our Support Officers on 03 9940 4893 or training_pief@pief.com.au  Help If you require any help throughout your studies, do not hesitate to contact our friendly and helpful Support Officers on 03 9940 4893 or training_pief@pief.com.au  Read more

This is a learning only version for professional development. See below for details on the assessment versions of this Skill Pod linked to qualifications. The Develop Return to Work Plans Skill Pod aims to develop the skills and knowledge required to develop and document Return to Work Plans for injured workers using negotiation techniques, and in consultation with the injured worker and relevant stakeholders. It applies to individuals who work either in the public sector or in roles that work in a similar organisational context, including but not limited to, return to work coordinators, occupational rehabilitation providers, injury management coordinators/ advisors and case managers. Options You have the following choices: Complete this stand-alone skill pod as professional development ($190) Complete the stand-alone assessment only and receive a statement of attainment ($370) Complete stand-alone version of this skill pod and associated assessment and receive a statement of attainment ($560) Complete the full qualification by completing all required skill pods and associated assessments You also have the option to complete assessment tasks and receive a Nationally Recognised statement of attainment for the unit of competencies PSPINM006 Develop return to work plans. You can choose to: enrol in the Learning and Assessment version now, getting access to both learning content and assessment tasks straight away complete the Learning only version now and come back and enrol in the Assessment only version at a later date If you have extensive experience in the industry and believe you do not need to undertake any further training you can choose the Assessment only version and get access to the assessment tasks straight away, without needing to complete the learning activities. Register for another option To register for the Learning and Assessment version or the Assessment only version contact our Support Officers on 03 9940 4893 or training_pief@pief.com.au  Help If you require any help throughout your studies, do not hesitate to contact our friendly and helpful Support Officers on 03 9940 4893 or training_pief@pief.com.au  Read more